Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 2024

Information We Collect

Personal Information

Name, email address, and phone number when you book events or contact us
Age information for safety and age-appropriate activity recommendations
Payment information for bookings (processed securely through third-party providers)

Usage Information

Website usage data and analytics to improve our services
Gaming preferences and session data to enhance your experience
Photos and videos taken during events (with explicit consent)

How We Use Your Information

To provide and improve our entertainment and educational services
To process bookings and communicate about your visits
To send promotional materials and updates (with your consent)
To ensure safety and security within our facilities
To comply with legal obligations and protect our rights
To analyze usage patterns and improve our website and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who help us operate our business (payment processors, email services)
When required by law or to protect our rights and safety
With your explicit consent for specific purposes
In case of business transfer or merger (with prior notice)

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encrypted data transmission and storage
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Secure payment processing through certified providers
Regular staff training on data protection practices

Your Rights

Under GDPR and Polish data protection laws, you have the right to:

Access your personal information we hold
Correct inaccurate or incomplete information
Delete your personal information (right to be forgotten)
Restrict or object to processing of your information
Data portability - receive your data in a structured format
Withdraw consent at any time
Lodge a complaint with supervisory authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

Essential cookies for website functionality
Analytics cookies to understand website usage
Marketing cookies for personalized content (with consent)

You can control cookie settings through your browser preferences.

Children's Privacy

We take special care with children's information:

Parental consent required for children under 16
Limited data collection for minors
Enhanced security measures for children's data
Clear communication with parents about data use

Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us:

info@pixelzonebanino.pl

+48 576 848 115

PixelZone Banino
ul. Północna 1
80-297 Banino, Poland